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Finance & Insurance

AI Solutions for Finance

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AI Solutions for Finance

In the realm of Financial & Insurance Services, digital transformation has taken the forefront, embracing the potential of Big Data, Data Engineering, and AI – Machine Learning. These transformative technologies are crucial in collecting, sorting, processing, analyzing, and converting vast, complex datasets into valuable business insights. For traditional finance institutes, these areas have become a “make or break” factor, as they face fierce competition from tech-savvy FinTech start-ups.

 

The boundless potential of AI and Data Engineering lies in their capacity to leverage diverse data types – text, numeric, and images – to recognize patterns, anticipate future events, create intelligent rules, and enable data-driven decision-making and automated client communication. In finance, AI finds applications in fraud detection, high-frequency trading, risk management, investment management, and more, with the possibilities stretching to new horizons.

Customer advanced analytics

AI algorithms can conduct in-depth customer analytics, and score and segment clients depending on financial history, current situation, and forecasted economical trends. Based on data, it is easier to deliver personalized, risk-included offerings.

Image analysis

Financial institutions can speed up the verification processes with image analysis. In the finance industry, biometric data from images of customers’ faces can be linked to financial data and used to verify applications; insurance companies can reach out for similar tools to automate damage analysis processes.

Robotic Process Automation

RPA, by applying rule-based business processes, can reduce human efforts with repetitive tasks automating such as analyzing, categorizing, and evaluating documents.

Business benefits

Benefits

Improved Customer Experience

In finance service – just like in any other – customers constantly seek greater convenience. They want to open bank accounts, transfer money, and change currency using their smartphones without leaving home.

With AI, Machine learning, and computer vision, it is possible. There is no need to verify paper documents, as authenticating a client’s identity can proceed with advanced techniques like voice recognition, biometrics, and image recognition.

Reduced Number of Potential Errors

Errors in the finance industry can have severe repercussions, and even the most experienced employees are not immune to making them.

AI helps reduce this risk and prevent exposing the institution to liability and causing irreparable damage.

Process Automation

Implementing analytical cubes can significantly reduce report development time for finance institutions, offering end-users multiple analytical options. Additionally, visualization tools enable intuitive and user-friendly data navigation, allowing for analysis of links between occurrences within the data universe. This streamlined approach enhances the efficiency and effectiveness of financial reporting and analysis processes.

Using Computer Vision for document verification

Our Computer Vision solutions allow computers to understand the real world by "seeing" and analyzing digital images from cameras, reducing the risk of fake document approval and improving customer experience through online document verification.

Using data engineering for environments

Our advanced data pipelines gather data from various disparate silos and centralize them into a single platform, empowering financial organizations with a comprehensive overview for making intelligent business decisions across departments.

Using BI solutions to outrun the competition

Our Business Intelligence solutions automatically transform raw data into valuable business insights, fostering innovation, fortifying competitive advantage, and enhancing the end clients' customer experience. These insights can be leveraged to drive innovation and strengthen competitive advantage, benefiting both the company and its customers.

Challenges

Challenges

  • Manual labor
  • Poor customer experience
  • FinTech Competition

Manual labor

AI-driven automation can optimize manual workflows, reducing operational costs for organizations, and enhancing efficiency. By automating labor-intensive processes, it eliminates end-to-end production lags, leading to improved overall quality and performance. Additionally, AI ensures a more objective approach, making processes more efficient and cost-effective for businesses.

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Poor customer experience

By harnessing the power of AI, ML, NLP techniques, and computer vision, the finance sector can enhance the customer experience by streamlining thorough document verifications. This integration enables a smoother and more personalized experience for customers, revolutionizing how financial institutions interact with their clients.

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FinTech Competition

Consumers are less concerned with brand loyalty and identity, making it easier for them to switch banks in exchange for convenience. The financial services industry faces intense competition as numerous new online-only players enter the market, attracting younger customers with their appealing services.

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Solutions

Solutions

  • Intelligent scoring models
  • Recommendation engines
  • Fraud Detection
  • Trade Settlements

Intelligent scoring models

Utilizing machine learning algorithms, financial institutions can accurately calculate risk ratios and tailor personalized offers to clients based on their financial profile, past behaviors, and potential risk levels.

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Recommendation engines

Through a data-driven recommendation engine that analyzes transactional data and customer behavior, financial organizations can suggest additional services to customers, effectively increasing sales metrics through up-selling and cross-selling strategies.

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Fraud Detection

Financial companies can effectively classify transactions as legitimate or fraudulent using AI and ML models. These models consider crucial details such as the transaction amount, merchant, location, time, and other relevant factors, ensuring accurate and efficient fraud detection.

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Trade Settlements

ML plays a crucial role in identifying the root cause of failed trades and analyzing the reasons behind them. With more advanced solutions, ML can even predict potential future trade failures, allowing for proactive measures to be taken in advance.

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